Terms & Conditions
terms and conditions
Acceptance of Terms and Conditions - By purchasing products through this website you are entering into a sales transaction with Anatoki Salmon and agree to be bound by these Terms and Conditions.
Content
Anatoki Salmon reserves the right to make changes, updates and or modifications to any content on this site, with or without notice and at any time.
Anatoki Salmon continually strives to supply accurate and timely information on this site, however unintentional errors and omissions may happen. Anatoki Salmon does not accept any liability whether direct or indirect, for any loss or damage which may result either directly or indirectly from any advice, information, representation, omission and or opinions contained on this site.
You the ‘user’ are solely responsible for any actions you take in reliance on the content from this site. You also understand and agree that in no way can you modify, change or delete any content on this website.
Amendments of Terms & Conditions
Anatoki Salmon may make changes at any time to these Terms and Conditions by posting amended and or replacement terms and conditions on this website. It is your sole responsibility to ensure you are familiar with the latest version of these terms and conditions and agree to that by using this website any changes and or amendments are effective immediately upon posting on this website. Providing Information
When purchasing any products through this website or registering an account with Anatoki Salmon you will be asked to provide specific personal and or private information. You agree to provide Anatoki Salmon with your personal information using your full legal name and current details and not use any false identities or personas in any way.
You also agree that all information that you do provide is true, up to date and accurate at the time it is given and in all respects.
Pricing
At the time of publishing all prices listed on anatokisalmon.co.nz are correct. Prices for each product listing can and will fluctuate and are quoted based on real time conversion day rates using New Zealand Dollars (NZD) as the base currency.
Anatoki Salmon also reserves the right to change, modify and or alter prices of products listed at any time and for any reason.
Payment and Buyer Obligations
By placing an order with Anatoki Salmon, you confirm that you are legally authorised to make the purchase.
Once your order has been placed, it cannot be cancelled or withdrawn because the salmon is harvested and prepared specifically for your order and cannot be returned to stock or used for another purpose. This does not affect any rights you may have under New Zealand consumer law.
Payment Options
Payments are securely processed through PayPal, Stripe, or another available payment provider. Depending on the provider, you may be able to pay by credit card, debit card, bank account, PayPal balance, or PayPal Credit.
Please review your chosen provider’s terms and conditions for information about available payment methods and the protection offered with each option.
Refunds
We will refund the purchase price if we have made an error, including when:
We send you the wrong product.
Your fresh or smoked salmon arrives with the ice completely melted and the product temperature is above 4°C.
Please ensure someone is available to receive and refrigerate the salmon when it is delivered. We cannot provide a refund if the order is left unattended after delivery.
Delivery Delays
Approximately 98% of orders arrive on time with our usual overnight delivery service. However, delivery times cannot be guaranteed. Anatoki Salmon is not responsible for courier delays beyond our control. All orders are carefully packed to remain chilled for up to two days in case of a delay.